How to get a refund on Copa Airline?

How to get a refund on Copa Airline?

The passengers can quickly get a refund for their canceled flight tickets online through Copa airlines' official website. The airlines understand that people only opt for the cancellation of their flight tickets due to unavoidable circumstances, which is why the airlines ensure to provide them with a refund of their flight tickets. However, the passengers must know the Copa Airline refund policy before proceeding with the refund and cancellation process to ease the process and work for them. 

What is Copa Airline refund policy?

The refund policy of Copa airlines allows the passengers to know the time and reason qualify for them to get a refund on Copa Airline. As mentioned here, the rules prescribed in the policy are as follows. 

  • As per the 24 hours policy of the airlines, the passengers are allowed to make changes to their flight ticket within 24 hours of reservation, provided the booking is made at least seven days before the scheduled departure of their flight ticket.
  • If the changes in their flight ticket are made after 24 hours, in that case, they are required to make the payment of cancellation charges, after which they'll receive the refund of their refundable ticket. 
  • If the passengers cancel their non-refundable flight ticket after 2 hours of the reservation, in that case, they will receive the flight credit for future travel after the flight ticket cancellation. 
  • The passengers will be liable to get a complete refund if the flight ticket is canceled by Copa Airlines or if the passengers cancel due to a delay in the flight departure for more than three hours. 

Steps to get a refund on Copa airline:

  • The passengers are required to get into the official website of Copa Airlines. 
  • Look for the services option from the top tab and select the 'refund request and status' option, after which you'll get redirected to the refund page. 
  • On the refund page, you'll get two options one is to 'Keep my ticket and plan for later,' and the other one is to 'apply for a refund.'
  • Choose any other option and enter the PNR number as well as the last name of the passenger to proceed further.
  • Follow the on-screen process to initiate the refund of travel credit, and once the process is complete, you'll receive the confirmation in your registered email. 

How to contact Copa Airlines for a refund?

The passengers traveling with Copa Airlines are allowed to make the cancellation of thor flight tickets and proceed with the refund of their flight tickets. To get a refund from the airline, passengers have two options one is through the refund form at the time of canceling their flight ticket or by making a call to Copa Airlines for a refund. 

Ways to connect with Copa Airlines:

  • Jump onto Copa airline's official website to find your way to the contact page. 
  • Once you get onto the contact page, you are required to find the customer service number. 
  • Dial the customer service number (800) 359-2672, and once you get connected, you must follow the IVR instructions. 
  • Follow the instructions to select the refund option, after which the airline's agent will connect with you to process the refund of your canceled flight ticket. 
  • Once the process is complete, the refund will get into your account in 5-7 business days. 

How long does a Copa Airlines refund take?

The passengers may have to wait up to 20 working days to get a refund from Copa Airlines. The days get counted after the request for a refund on Copa Airline is submitted by the passengers. If it takes more time than mentioned, the passenger should connect with customer service and get the required help. 


Follow the above-given process and information to initiate the Copa Airline Refund and for more details, connect with the customer service agent of the airline.