How to get a refund on an Air Canada flight?

How to get a refund on an Air Canada flight?

Many passengers wish to claim a refund for their delayed or canceled flights. The online procedure steps to get a refund on an Air Canada flight are mentioned below:

  • Initialize the process by visiting the official Air Canada website.
  • Choose your country and language from the top menu bar and press the confirm button.
  • Now click on the "manage my booking" section.
  • Find your flight ticket by either login into your Air Canada account or by entering your flight booking reference number and passenger's last name, and clicking on the find button.
  • Once you discover your ticket, click on the edit button and proceed to tap on cancel and refund request.
  • Once you hit the link, an air Canada refund form will be generated. You need to fill in all the mandatory fields of the form and attach all the supporting documents to verify your reason for flight cancellation and refund.
  • Finally, press the submit button.

What is Air Canada's refund policy?

Before requesting a refund, candidates must make sure that they obey Air Canada's refund policy mentioned below:

  • Candidates can cancel their flight within the initial 24 hours of reservation and get a full refund.
  • If any person makes a refund request after 24 hours of duration, then they are not eligible to get a full refund; some amount will be deducted from their refunded amount.
  • If your flight has been delayed for more than 3 hours to your destination.
  • If Air Canada cancels your reservation, then they will provide you with a seating option on the next available flight, but if that does not match your schedule, then you can request a full refund.
  • Air Canada will not be liable to pay you a refund if your flight has been canceled or delayed due to reasons not under airline control. For example, if your flight cancellation is due to bad weather or technical issues.
  • If you stopped boarding on a confirmed reservation.

Can I receive my money back from Air Canada?

Yes, customers are eligible to get their money back from Air Canada. Reasons that make you eligible to make a refund request on an Air Canada flight,

If your flight has been canceled before intimation.
If the flight is delayed due to an airline fault.

How do I contact Air Canada about my refund? 

If you are searching for ways to reach Air Canada to get back your refund, then you can approach them via the live chat option. The following instructions must be followed to use this option:

  • Visit Air Canada's official website via your browser.
  • Click on the customer support section from the main menu bar.
  • On scrolling to the extreme bottom of the page, you will come across a live chat option.
  • Mention your reason for flight cancellation and refund request and if required, attach the verifying documents and click on the arrow icon to send your message.
  • Soon you will be connected to a representative who will do the required proceedings.

How much does Air Canada charge for a refund? 

Air Canada does not charge any refund processing fee from customers. But if you cancel your reservation after 24 hours of flight booking and request a refund, you will be charged a flight cancellation fee. The price depends upon the fare type of your ticket & if you purchased air Canada refundable tickets, you need not pay any amount.

Is Air Canada now offering refunds? 

Yes, Air Canada offers refunds for flight cancellations. In some cases, airlines provide travel vouchers instead of money that can be used for later travel plans.

How much time does it take to get an Air Canada Refund?

The time taken to process your Air Canada refund request to refund your amount depends upon the medium you choose to pay for your purchased ticket. If you select online mode, then you will be refunded within 7-10 days, while for offline transactions, it will take approximately 15-20 days if your reason is found valid.

How do I contact Air Canada about my refund?

If any customer wants to get back a refund from Air Canada, then they can reach the customer care service by dialing the official phone number: 

Your phone will then be connected to an automated voice that will instruct you to select one of the alternatives from the IVR menu. Once you press your preferred number, you will be connected to a corresponding person with whom you can discuss your reason for claiming a refund and provide your traveling details to proceed further.