How do I get a hold of Viva Aerobus?

How do I get a hold of Viva Aerobus?

If you want to get a hold of Viva Aerobus then the calling method is one of the most effective ways to contact the Viva Aerobus Airlines Customer Support Representative. You can call the viva aerobus phone number at 1 (866) 359-8482. The call will be answered by the computer's automated voice that will transfer the call to IVR. IVR generates a certain instruction; Callers must follow the steps to contact the dealing representative:

Call VivaAerobus customer service at 1 (866) 359-8482

  • Press 1 to book the flight ticket.
  • Press 2 to check baggage policies.
  • Press 3 to cancel the flight ticket.
  • Press 4 to speak to the representative.
  • Press 5 for additional assistance.
  • Press 6 to check the refund status.

After making the selection from the following IVR options, your call will be directed to the representative, who will help in solving your queries.

How do I contact Viva Aerobus?

Contact via Live Chat:

You can get a hold of Viva Aerobus Airlines by using the Viva Aerobus live chat option. You need to follow some steps to start the Chat with a representative. The instructions are given below:

  • Visit the Viva Aerobus Airlines official webpage
  • Select the option Help
  • Click on the Contact us option
  • Tap on the Chat with us, and then you need to fill out your login credentials
  • Drop your inquiry in the chat box along with your contact information
  • The representative will provide you the assistance as per your queries.

Are you still confused about the process through which you can contact the representative? You must read the information mentioned below:

Social Media platform as a medium to contact:

The other way you can use to contact is the social media platform. This is from the effective ways to communicate with the customer service representative.

Facebook: Aerobus Airlines.
Twitter: Aerobus Airlines.
Instagram: Aerobus Airlines.
Linkedin: Aerobus Airlines.

What time does Viva Aerobus call open?

The customer service representative will help you by solving your problems. From Monday to Friday, 9 a.m. to 7 p.m., you can contact a Viva Aerobus customer service representative. The viva aerobus customer service hours are set. However, you must be certain of the best time to connect, as this service, like any airline service, is subject to availability in some cases. If you call at odd hours, you will get assistance, but immediate responses will only be available during peak calling hours. So, make sure to call at the right time for the right Help.

How do I get through to Viva Aerobus customer service?

You can speak to a live person at Viva Aerobus via Whatsapp. To message Viva Aerobus on Whatsapp, go to the airline's official website and scan the QR code to get a direct link. You can also save the Vivaaerobus WhatsApp number 5255 4357 8482 and send a message to that number. After you tell the chatbot about your current issue, the airline experts will respond quickly and resolve it for you.

How do I email Viva Aerobus?

If your queries are still getting resolved, then you can send an email to Viva Aerobus Airlines. You can send a viva aerobus customer service email to The customer service representative will provide assistance by giving you the resolutions to your problems. The customer services representative will reach out to you via your registered email.

Where is Viva Aerobus's corporate office?

Monterrey International Airport. Terminal C, Miguel Aleman highway Km 24

Apodaca, Nuevo Leon 66600



Viva Aerobus live agents will be available to provide you assistance and call 24 hours, seven days a week, to assist you. If you still have issues, you can contact us through our online customer service portal. Your booking with Viva Aerobus and other procedures will be walked through by knowledgeable representatives.