How do I get a refund from Swoop Airlines?

Can I get a refund from Swoop Airlines? 

Yes, customers are eligible to claim a refund from Swoop Airlines in case of flight delays or cancellations. There are many customers who, after canceling their reservations, search whether they can ask for a refund or not; they must be aware that, yes, money is returned if customers consider swoop refund policies. All the important information regarding Swop Airlines refund process and policies are given below: 

How do I get a refund from Swoop Airlines? 

Some inevitable conditions lead customers to cancel their already booked Swoop Airlines tickets and claim a refund. Sometimes some Swoop Airlines ticket holders are curious to know the flight cancellation and refund process. If you have canceled your booking, then you can refer to the online steps provided below to claim a refund:

  • Go to the website of Swoop Airlines.
  • Tap the option of “Manage-trips”.
  • The reservation code and passenger's last name must be inserted.
  • Soon you will get your ticket.
  • You must tap on the refund form-link
  • As the form is generated, you are expected to fill in all mandatory information. 
  • Attach copies of all travel documents.
  • Mention your reason for requesting a refund in the message box. 
  • Tap on the submit button. 

What is Swoop Airlines' refund policy? 

Those customer who want to request a refund from Swoop Airlines must make sure that their request is as per Swoop refund policy; if you are not aware of the policies information, then you can refer to the important highlights given below:

  • Customers who make Swoop refund requests within the initial 24 hours of flight bookings and cancellations can expect full payment within a few business days.
  • If any customer delays this period and exceeds the initial 24 hours, then he must be aware that there will be deducted from the refunded amount.
  • If you have already purchased Swoop Airlines travel insurance, then you are liable to claim full payment. 
  • If your flight is delayed by the airline for more than 4 hours due to any reason, then you are eligible to cancel your initial booking and instead claim a refund from Swoop Airlines. 
  • Only refundable ticket holders are liable to claim refunds post cancellations. 
  • There are some cases in which ticket holders have to cancel their tickets due to medical reasons therefore they can cancel the bookings and claim a refund.
  • If any customer has made flight bookings via miles or promo codes, then you will be allotted travel vouchers.

How long does it take to get your money back after Canceling a Swoop flight?

Customers are sometimes worried about the time taken to receive a refund from Swoop Airlines post-flight cancellations. If you are wondering about swoop refund time, then it might depend upon your initial mode of transaction. That is if you purchased a ticket online then your refund amount will come within 7-10 business days while for offline transactions time taken is 15-20 business days.

How do I contact Swoop for a refund?

To contact Swoop Airlines to request a refund, callers must dial the Swoop refund contact number: 1-888-937-8538 and select your language. After you follow all the instructions given by automated voice the phone will be turned to a Swoop representative handling refund concerns. Callers must provide their booking information along with the reason for claiming a refund. If the reason fulfills the refund policy, then they will get back their money within a few business days. 

Send an email to Swoop Airlines to make a refund request:

Customers are also eligible to drop an email to Swoop Airlines to make a refund claim. They can provide all required information along with a valid swoop cancellation refund reason and drop it at: