Request a refund from Japan Airlines Online | Policy & Fees

How do you get a refund from Japan Airlines?

The refund is automatically credited to the actual source within 5-6 business days, but if not, then You can contact them and get a refund from Japan Airlines with the easy processes online at its official website. You can also call them and ask for a refund  for your amount, and you can also visit the airport and ask for a refund;

  • Open the official Japan Airlines website.
  • Then go to the manage reservation section and click on it.
  • Enter the required details such as booking ID, and passenger's first and last name.
  • A page will open with all the details; check the details.
  • Click the cancel tab and choose an appropriate cancellation reason. Also, check the charges, if any.
  • Click confirm the cancellation and you will receive a notification through your email.
  • Now fill out the refund request form from Japan Airlines' official website.
  • Fill in the details and click submit request.

Contact Japan Airlines customer service for a refund

You can also make a call to Japan Airlines' customer service by dialing '1-800-525-3663', and after some IVR instructions, you will be directly connected to the customer service executive or representative. You can put your query related to the refund, and they will provide you with further information regarding the same.

Is Japan Airlines refund within 24 hours?

Japan Airlines refund time varies depending on the cancellation made, but the refund of your payment can be made within 24 hours at Japan Airlines if the ticket or reservation must be 1 week before the departure of the flight. Japan Airlines is dedicated to satisfying its customers with amazing and fast services without any inconvenience, and it tries to provide customers with their refunds as soon as possible.

What is Japan Airlines' refund policy?

Some policies for the refund process are applied to Japan Airlines refund fees when you cancel a reservation. Read the following policy;

  • The refund of the reservation will be subject to the cancellation charges.
  • The refund for the ticket is not accepted later than 30 days after the validity of the ticket has expired.
  • You will get a full amount of the refund if the flight is canceled due to some controllable situations like shortage of staff and more like this, but there would be some charge put into the amount of refund if the flight is canceled due to any uncontrollable situation like the weather.
  • You can get a full refund after providing them the proof of any medical emergency/death of someone.

How long does it take to get a refund from Japan Airlines?

The airline provides you a refund within 24 hours after the reservation was made one week ago or within 5-6 business days; the Japan airline refunds may also experience delays due to bank system failures or large-scale flight disruptions due to the weather. 

How do I check my Japan Airlines refund status?

In case you do not know your refund status, then it is very easy to reach out to the airline and ask about it; you can reach customer service through various mediums like online at the website through the live chat option, by a call, and also visit to the airport and ask them regarding the same, they will update you with the Japan airline refund status. You can also fill out and submit the Japan Airlines refund form present on its website.

How do I call Japan Airlines for a refund?

You can call customer service at Japan Airlines by dialing '1-800-525- 3663,' and you will be connected to the customer service agent at Japan Airlines; ask them about the status of your refund, and will update you with the same.