How to request a refund from Air France? Refund process

Can you get a refund from Air France?

Yes, getting a refund from Air France as per your requirements is possible. A refund can be requested from the airline's customer support team for the cost of tickets, the travel voucher you have, or the additional options that you end up choosing. 

How do I get a refund from Air France?

The best way to get a refund from the Air France team is through the official website. The steps that can be followed for the same is as follows:

  • Ruffle through the landing page of Air France. 
  • Search to find the My Bookings headline at the top end. 
  • Tap on it to access the login page with the airline
  • Enter the credentials you are being asked to retrieve on the booking page. 
  • Browse to find the flight for which a refund request needs to be made. 
  • Fill in the form as provided and submit. 
  • The team will process the refund request as needed. 

What is the refund policy for Air France?

The airline has specific pointers under its refund policy, with the most popular one being Air France's 24-hour refund policy and other policies as per the circumstances. The descriptive details for the same is as follows:

Air France allows you to get a full refund for the cancellation within 24 hours of the reservation being done with the airline. 
Under scenarios and circumstances when there are delays and cancellations due to the airline's fault, you can request a refund for the cancellation that has been made. Even you get compensation for the same as required. 
A full refund can be processed for the refundable tickets, whereas a travel voucher will be provided for non-refundable tickets. 
For conditions of refund as part of visa denial, scenarios of denied boarding, class downgrade, or situation of death, you can only request a refund through the refund request form provided. 

How long does it take to get reimbursement from Air France?

The average Air France refund processing time varies depending on the mode of payment that you have chosen. Usually, the airline takes an average of 30 days to send in your refund once the request for the same is made with the team. If you don't receive the refund within the specified period, contact the representative for the required help. 

How to contact Air France customer service to get a refund?

You can even  request a refund from Air France by making contact with them through the methods given below:

Placing a call with the customer support team:

A direct call can be placed with the airline team at +1 800 237 2747, where the agent will be connected after the holding time. Make sure to follow all the instructions, so that the agent can help you request the refund per the requirement that arises. 

Visiting the airport:

A direct visit can be made to the airport if you need to request a refund from the Air France team. Directly go to the airport ticket office, where the staff will assist. Once you put forth the requisite for a refund against the cancellation made, the team will process it as requested. All the formalities would be completed fully by the staff at the airport on your behalf. 

What is the Air France refund fee?

The average Air France refund fee that would be charged depends on the fare class, destination chosen and the total distance traveled. Thus, the team with the airline charges an average of 21 USD to 50 USD as a refund fee, which can vary depending on the scenarios and circumstances of the refund request that has been made.