Talk to Avianca customer service related to travel issues

Avianca Airlines have a team of professionals who handle their customer service team and ensure that travelers get the best help and assistance from when they proceed with the reservation of their flight ticket to when they reach their desired destination. To connect with the agent over Avianca's phone number and get the best help and assistance. The steps that are required to be followed to call the customer service agent of the airline are explained here for you.

Call Avianca customer service phone number: 

Dial the Avianca customer service number 1-(800)-284-2622, and once you get connected, you must follow the IVR process.

Press 1 for flight reservation tickets. 
Press 2 to initiate the process of cancellation. 
Press 3 to make the necessary changes to your flight ticket. 
Press 4 to initiate the procedure of refund. 
Press 7 to connect with the customer service representative. 
Press 9 to request a callback. 
Press # to hear the call menu again. 

When you have completed your IVR process, there will be a short wait, after which the airline's customer service agent will connect with you to provide any necessary help and assistance.

How do I contact Avianca by WhatsApp?

The passengers can connect with the customer service representative by using the Avianca customer service WhatsApp chat option. All they need to do is follow the process given here to request the necessary help and assistance. 

Jump onto the official website of the airline https://www.avianca.com/us/en/.
Once you get onto the airline's homepage, scroll down at the end of the page and select the 'Help Center' option. 
Travelers will find the option of "contact via WhatsApp at the end of the help center page. 
Click on the given option to get redirected to the WhatsApp page. 
Click on the download option to download and install WhatsApp, after which you need to click on the 'start chat' option to connect with the airlines over WhatsApp. 

How do I contact Avianca customer service?

People can connect with the airline's customer service agent through their social media handles. A team of professionals will handle those pages and reply to their customers on time. The link to their social media handles is mentioned here for you as follows. 

• Facebook- https://www.facebook.com/AviancaGlobal/ 
• Instagram- https://www.instagram.com/avianca/ 
• Twitter- https://www.twitter.com/avianca 

How do I email Avianca?

If you want to complain about something after your flight when you proceed to connect with them through the mail. The passengers are required to draft a mail mentioning the issue they are facing with the airline. They can also attach the necessary documents with it to support their issue before they send it to habeasdata@avianca.com, and they will get a recorded confirmation mail from the Avianca customer service email mentioning that your query has been submitted, and the customer service team will connect with you shortly. 

What are the Avianca customer service hours?

The passengers traveling with Avianca Airlines will get 24*7 assistance from the customer service team through any method they opt to connect with the customer service team. However, if they are not able to connect with the representative over call, in that case, they can opt for any other method to connect with the representative and get the solution to their query at any hour of the day. Although passengers will get assistance anytime, as per Avianca customer service hours, they need to identify how they can get the fastest possible assistance.

What is the best time to call Avianca?

The passengers are advised to connect with the airline's customer service team either early in the morning or post-midnight as not many people try to connect with the customer service agent during these hours. Therefore the call lines will be free, and the waiting time will be the bare minimum in comparison to the normal calling hours. 

What are the issues fixed by Avianca Airlines?

The passengers face certain issues with the airlines for which they need to connect with the Avianca customer service team for the necessary assistance. 

• If you are not a frequent flier, in that case, you can ask the customer service representative to proceed with the reservation of your flight ticket. 
• If the travelers want to proceed with the cancellation of their flight ticket. 
• If they want to make any changes or add-ons to the reservation of their flight ticket. 
• If the passengers want to request a refund for their canceled ticket. 
• If the travelers need to request any special assistance for the travelers having a hearing impairment, partial blindness, or if the passenger is an unaccompanied minor. 
• If you have any inquiries about the seat upgrade from one flight class to another. 
• The travelers can also connect with the customer service agent of the airline for any baggage-related issue and claim compensation for their lost or damaged luggage. 
• These are certain issues that can get resolved by calling the Avianca toll-free number and asking them for the necessary help and solution.

What are the benefits of contacting an Avianca agent?

• Apart from getting their query resolved, the passengers can also get the following benefits when they call on Avianca Airlines' contact number, which will make their flying experience with Avianca smoother. 
• People can get instant help and assistance when they connect with the agent over the call or through any other given method.
• All the ways to connect with the customer service representative are cost-efficient as the travelers don't have to pay a single penny to connect with the customer service representative for the airline.
• The assistance provided to the passengers by the customer service is available on a 24*7 basis, and they will get the best reliable solutions as per their time and need.
• It is advisable for the passengers to call the airline's customer service representative before they proceed to make the reservation of their flight ticket to ask about the currently available deals and offers.
• They can also ask about the lounge and other airport benefits they can get by being a part of the Avianca Frequent Flyer Program.