How can I get in touch with Etihad Airways?

How can I get in touch with Etihad Airways?

If you wish to travel with Etihad Airways and you wish to carry your pet along with you, then you can gather information about pet policies by contacting the customer care services of the airline. If you are not familiar with the Etihad calling process, then you can initialize the process by dialing Etihad's contact number: +1 877 690 0767. Etihad calls are attended by an automated voice that presents the following IVR menu to the callers; they must select one number according to their requirements:

  • Press 1: For flights reservations
  • Press 3: For cancellations
  • Press 5: To request a refund
  • Press 6: To modify bookings
  • Press 9: To request special assistance
  • Press #: To directly connect your call to the representatives

Once you press one number, your call will be forwarded to the corresponding Etihad customer care representative, who will generate the required assistance. 

How to contact Etihad Airways customer service?

If Etihad Airways' phone number is not available at the time you try to reach them, then you can use any of the below-mentioned alternatives to contact them:

Contact Etihad via live chat: 

To use this communication medium, customers are required to follow the instructions provided below:

  • Visit the official Etihad Airways website.
  • Select the option of “Help” from the top menu bar.
  • Click on the “chat now” option once you reach the contact page of the airline.
  • To begin the chat process, the name of the customer must be filed in the space provided.
  • Now you must insert your message in the chat box followed by pressing the arrow key.
  • Soon you will be assisted by a virtual Etihad live chat representative who will generate the solution to resolve your issue instantly.  

Seek assistance over social media from Etihad:

This alternative can also be used to contact Etihad customer care representatives. This communication medium can be used to send a message or to post traveling concerns on the following available mediums:

You will be reverted within a few minutes by an Etihad Airways representative. 

Drop an email to complain to Etihad:

If any customer wishes to Contact Etihad customer care email service, then he can frame his issue and send it to the official address:

Is Etihad customer service 24 hours a?

Yes, Etihad customer services are available 24/7 to resolve the issues of the customers. If the representative is busy, you can either request them to call you back or you can seek virtual assistance. 

What time does Etihad Airways customer service open?

Though customer services of Etihad are available 24/7, you can contact Etihad chat assistance can be reached 10 am to 7 pm according to Abu Dhabi standard time. 

Does Etihad have a live chat? 

Yes, Etihad Airways provides live chat facilities to customers to resolve their flight-related issues instantly. This method can be achieved by following a sequence of simple steps sequentially. 

Is Etihad contact number toll-free?

Yes, Etihad has a toll-free number that can be used by callers to reach help services.